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AI Receptionist for Plasterers and Dryliners
Of all the trades, plastering is the one where answering the phone is genuinely not an option.
Plaster does not wait for your phone call
Once a mix is on the wall you have a window, and it is not negotiable. You cannot stop halfway through a skim to take an enquiry, and you cannot wipe your hands fast enough to catch it. So the phone rings out, and whoever rang moves down their list while you are still on the trowel.
Half of your work comes through builders and main contractors, and they are the least patient callers there are. A site manager who needs two rooms boarded and skimmed before the decorator lands on Monday is ringing three dryliners in five minutes. First one to answer is the one who gets the programme.
What Aria takes down
The things that decide whether you can even do the job, so you are not ringing back to ask the basics:
- What the work is — skim over existing, skim over new board, boarding and taping, float and set, rendering, patch repairs, a ceiling, coving.
- How much of it. Number of rooms, walls or ceilings, or rough square metres if the caller has it. That is the single biggest driver of your price and most callers can answer it.
- What state it is in now — bare brick, old plaster coming off, fresh stud, artex, damp. Which decides whether it is a day or three.
- When it needs doing and what it is holding up. Drylining sits in the middle of someone else's programme, so the deadline is usually the real constraint.
- Who is asking — homeowner, builder, main contractor or agent — and whether they are pricing it or ready to go.
- Postcode, name and callback number, read back on the call.
It lands as a text while you are still working. You read it when you break for a brew, and you ring the contractor back the same day instead of the next one.
Same-day callbacks are the whole game in subcontract work
Nobody awards a programme to the firm that came back on Thursday about a Monday start. Answering, or texting back within minutes, is most of what being easy to work with amounts to.
Two dryliners get rung in the same minute
Subcontract work is awarded on who answers. A site manager who needs two rooms boarded and skimmed before the decorator lands on Monday is not leaving considered voicemails — he is working down a list, and he stops at the first firm that picks up. If you are mid-skim when he reaches your name, you were never in the running.
Aria takes calls in parallel rather than one after another, so there is no queue and no hold music. Ten callers ringing at the same moment all get answered at the same moment. You finish the wall, wash the tools, and read two enquiries with postcodes and deadlines on them instead of seeing two missed calls from numbers you do not recognise.
The evening calls you are not there for
Domestic plastering enquiries do not arrive during working hours, because the people making them are also at work during working hours. They ring at seven in the evening, after they have got home and looked at the ceiling again, and on Sunday afternoons.
She answers those on the first ring, 24 hours a day, on every plan — nights, weekends and bank holidays included. Round-the-clock answering is not reserved for the dearer plans, because the hours you cannot cover are the entire reason for having her.
What she will not do
The limits are worth being as clear about as the capability, because a receptionist who oversteps a boundary in subcontract work costs you more than one that does too little.
- She will not quote. Not a price, not a day rate, not a ballpark, and she does not estimate materials or days. She gathers what you need to price it yourself.
- She will not commit you to a start date you have not agreed. On Pro she books only into slots you have actually left free. On Starter she does not touch the diary.
- She will not pretend to be a person. She says she is an AI in the greeting, on every plan.
What the three plans actually change
The answering is not the thing held back. All three plans answer every call 24/7 and all three tell the caller she is an AI. What changes as you go up is what happens in the minute after the call ends.
| Starter | Pro | Multi-Site | |
|---|---|---|---|
| Price a month | £59 | £250 | £449 |
| Answers 24/7 | Yes | Yes | Yes |
| Texts the job to you | Yes | Yes | Yes |
| Texts the caller | Yes | Yes | Yes |
| Books your diary | You keep it | Free slots only | Free slots only |
| More than one team or site | — | — | Routing per site |
Full detail is on the Aria pricing page. No setup fee and no minimum term on any of them, and every plan starts with 14 days free before the first payment.
Decided? You can pick a plan and start now — the three plans above are the same three on the Aria page.
Start 14 days free — Aria from £59 a month → 14 days free before the first payment. No setup fee and no minimum term.Get your own figure before you spend anything
We would rather you did not take our word for whether this is worth £59 a month. Two things cost nothing and both hand you evidence instead of a sales pitch.
The demo line at the bottom of this page is the live system, so you can put a boarding and skimming enquiry to her and judge it yourself. And the free missed-call check rings your mobile and texts you back exactly what happened to the call — no card, no sales call. Put your own missed-call figure against the margin on one room and the arithmetic answers itself; it is set out properly in what a missed call actually costs.
Questions plasterers actually ask us
Can a plasterer use an AI receptionist?
That is more or less the case it was built for. Plastering is a trade where you physically cannot answer — once a mix is on the wall you have a window and it is not negotiable. Aria answers the call you were never going to get to and texts you the details to read when you break off.
Will she measure up or price the job over the phone?
No. She records the rooms, walls, ceilings or square metres the caller gives her, and that is where it stops. She will not give a price, a day rate or a ballpark, and she does not estimate materials or days. Pricing a skim off a phone description is how you end up working for nothing.
Does she answer while I am actually on the trowel?
Yes, and that is the point. She answers 24 hours a day on every plan, which includes every hour you are on site with both hands full, plus evenings and weekends when homeowners actually ring.
What happens if two contractors ring within the same minute?
Both get answered. She takes calls in parallel rather than one after another, so there is no queue and no hold music — ten people ringing at the same moment are all answered at the same moment. In subcontract work, where a site manager rings three dryliners in five minutes, that is the whole difference.
Does Aria tell the caller she is an AI?
Yes, in the greeting, on every plan. She says she is an AI assistant answering for your business. A contractor who works it out halfway through feels messed about, and that lands on your name rather than ours.
What exactly gets texted to me after a call?
The caller's name, their number, the postcode, what the job is and how urgent it sounded. It arrives while you are still working, so you read it at the brew break and ring the contractor back the same day instead of the next one.
Does she read the callback number back?
Yes — name, number and address, out loud, on the call. It takes about fifteen seconds and it is the difference between a number you can ring and a transposed digit you find out about when the programme has already gone to someone else.
Does the caller get anything in writing?
Yes, the customer gets a text after the call. Your name is in their phone and the enquiry is written down, which is most of what stops them carrying on down their list while they wait for you to surface.
Will she commit me to a start date?
Not one you have not agreed. On Starter she does not touch your diary at all — she hands you the details and you decide. On Pro she books only into slots you have actually left free in your own calendar.
Can she tell a main contractor from a homeowner?
She asks who is calling and passes on what she was told. A main contractor with a programme and a homeowner wanting one ceiling done arrive looking different in the text, so you can decide which one to ring back first.
Is there a setup fee, a contract or a minimum term?
None of the three. No setup fee, no minimum term and no contract — it is monthly and you cancel when you like. No installation, no engineer visit and nobody coming out to see you.
What does it cost?
Starter is £59 a month, Pro is £250 a month and Multi-Site is £449 a month, as listed on the Aria pricing page. All three answer 24/7 and all three start with 14 days free before the first payment.
Can I hear her before I pay anything?
Yes. Ring the demo line on this page and give her a two-room boarding and skimming enquiry the way a site manager would — it is the live system, not a recording. After that it is 14 days free.
How do I work out whether it is worth it?
Run the free missed-call check before you spend anything. It rings your mobile and texts you back exactly what happened to the call. No card and no sales call, and it gives you your own number to put against the monthly cost rather than ours.
Don’t take our word for it — hear her.
Ring the demo line and talk to Aria the way one of your customers would. Describe a leak, a dead boiler, whatever you like.
07888 862 247 Tap to ring — she says in the greeting that she is an AI and that the firm is a demonstrationRather she rang you? Put your mobile in on the homepage and the line calls you straight back. Not sure you miss enough calls to bother? Get a free missed-call check first — no card, no sales call.